Information
Shipping & Pickup
Flexible delivery options across St. Lucia and beyond
In-Store Pickup
Convenient pickup options in Castries
Pickup Location
Brazil Street, Castries
Available Days
Note: For alternative pickup requests, use the 'Order Notes' field during checkout. Custom items: pickup details will be sent via WhatsApp when your order is ready.
Delivery Service
Convenient delivery across St. Lucia and beyond
Processing Time
Ready-to-Ship
2–5 business days
Standard in-stock items
Custom & Personalized
5–10 business days
Additional time during peak seasons
Business days exclude weekends and public holidays.
Shipping Timeframes
Saint Lucia
1–5 business days
after dispatch
Caribbean Region
5–14 business days
after dispatch
International
7–21 business days
after dispatch
Estimates may vary due to customs processing, weather, or peak seasons.
Local Delivery Rates
Castries
FREE
Local delivery
Rodney Bay
EC$5
Eastern Caribbean Dollar
Vieux-Fort
EC$15
Eastern Caribbean Dollar
Delivery Schedule
Standard Orders
Deliveries for new collection launches occur the Saturday following launch.
Custom Orders
Delivery dates are coordinated privately via WhatsApp or email once your order is ready.
Order Tracking
Tracking information will be provided via email, WhatsApp, or other available methods once your order has been shipped.
Important Notes
Incorrect Shipping Information
Customers are responsible for ensuring all shipping information is accurate at checkout. Ikonique Co is not responsible for lost packages, delays, or additional shipping costs resulting from incorrect or incomplete addresses.
Lost or Delayed Packages
Once an order has been handed over to the shipping carrier, delivery becomes the carrier's responsibility. If your package appears delayed, please contact us and we will assist in investigating the issue.
Customs & Duties
International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country. Ikonique Co is not responsible for customs-related delays or additional charges.
Questions About Delivery?
Contact us to coordinate your delivery. We respond within 24–48 business hours.